COMPUTER INFORMATION TECHNOLOGY

CTS 115 - Info Sys Business Concepts

3 credits

This course introduces the role of IT in managing business processes and the need for business process and IT alignment. Emphasis is placed on industry need for understanding business challenges and developing/managing information systems to contribute to the decision making process based on these challenges. Upon completion, students should be able to demonstrate knowledge of the 'hybrid business manager' and the potential offered by new technology and systems. This course has been approved to satisfy the Comprehensive Articulation Agreement as a pre-major and/or elective course requirement. (Offered spring semester)

CTS 120 - Hardware/Software Support

3 credits

This course covers the basic hardware of a personal computer, including installation, operations and interactions with software. Topics include component identification, memory-system, peripheral installation and configuration, preventive maintenance, hardware diagnostics/repair, installation and optimization of system software, commercial programs, system configuration, and device-drivers. Upon completion, students should be able to select appropriate computer equipment and software, upgrade/maintain existing equipment and software, and troubleshoot/repair non-functioning personal computers. Upon completion of this course, students should be prepared to complete the CompTIA Network+ certification (Offered fall semester).

CTS 125 - Presentation Graphics

3 credits

This course provides hands-on experience with a graphics presentation package. Topics include terminology, effective chart usage, design and layout, integrating hardware components, and enhancing presentations with text, graphics, audio and video. Upon completion, students should be able to design and demonstrate an effective presentation.  Upon completion of this course, students will be prepared to take the MOS: Microsoft Office PowerPoint certification (Offered summer semester).

CTS 130 - Spreadsheet

3 credits

This course introduces basic spreadsheet design and development. Topics include writing formulas, using functions, enhancing spreadsheets, creating charts, and printing. Upon completion, students should be able to design and print basic spreadsheets and charts. Upon completion of this course, students will be prepared to take the MOS: Microsoft Office Excel Core certification (Offered fall, spring, and summer semesters).

CTS 155 - Tech Support Functions

3 credits

This course introduces a variety of diagnostic and instructional tools that are used to evaluate the performance of technical support technologies. Emphasis is placed on technical support management techniques and support technologies. Upon completion, students should be able to determine the best technologies to support and solve actual technical support problems. (Offered spring semester)

CTS 220 - Adv Hard/Software Support

3 credits

Prerequisites: CTS 120

This course provides advanced knowledge and competencies in hardware and operating system technologies for computer technicians to support personal computers. Emphasis is placed on: configuring and upgrading; diagnosis and troubleshooting; as well as preventive maintenance of hardware and system software. Upon completion, students should be able to install, configure, diagnose, perform preventive maintenance, and maintain basic networking on personal computers. Upon completion of this course, students should be prepared to complete the CompTIA A+ certification (Offered spring semester).

CTS 225 - Spreadsheet Data Analysis

3 credits

This course presents basic and advanced techniques for data analysis and management using electronic spreadsheets. Topics include an overview of spreadsheet analytics, terminology, model preparation, and analytical techniques. Upon completion, students should be able to develop reliable and effective quantitative data models and reports to support analysis and decision-making for common business systems. (offered fall semester)